FAQ

I am sure want counseling services. How do I begin?

You can schedule online HERE or you can reach me by phone or email HERE. I will be glad to give you a FREE consultation which allows you to tell me briefly what issues you are facing and for us to explore together if you will be a good fit for online counseling services offered with Balancing Eden Counseling LLC. This is typically 15-30 minutes.

How can I best reach you?

You can reach me two ways. You can call me at 864-214-6393. I will likely be attending to other clients, so if you leave me a message, I will get back to you as soon as possible. You can also reach me by email at email@balancingedencounseling.com. I tend to check my voicemail and email throughout the day. When I notice you have reached out, I will try to get in touch with you immediately. However, I normally tell people I will get back to them within 24 hours because it depends on when I have checked my voicemail or email.

What if I only have medicaid, medicare, or insurance?

Balancing Eden Counseling LLC does accept insurance. I am currently accepting Cigna and is in the process of credentialing with other insurance companies.

For those with out-of-network insurance, I am also happy to provide you with a invoice or super-bill for services that you can provide to your provider for direct reimbursement should that be a possibility.

I can also provide a curiosity of billing out-of-network insurance company, while you only pay your copay and coinsurance. However, if you insurance company does not cover the charges for you session, you will be billed the remainder amount.

Balancing Eden Counseling LLC does serve “self-pay” clients. Fees are billed after each session to the debit/credit card the client adds to their file. All Major Credit and Debit Cards Accepted.

Are you taking new patients?

Yes. I will update this section when I am no longer taking new patients.

Can you prescribe medication?

Asha Griffin is a LPC which is a licensed professional counselor in the state of South Carolina. Licensed professional counselors do not prescribe medication. Licensed professional counselors focus on mental, emotional, and behavioral issues in a variety of healthcare settings. Aspiring LPCs must hold at least a master’s degree in counseling or a related field. After two years of supervised clinical experience, these professionals may sit for a credentialing exam in order to work in community health agencies, hospitals, and private practice.

What ages are do you work with?

Balancing Eden Counseling LLC currently focuses on adults 18 years and older.

How often is therapy appointments and how many months will they last?

Clients with weekly sessions help to ensure proper assessment of the issues and to develop a therapeutic relationship. Also, the client may experience progress sooner than someone who only has counseling sessions biweekly. However, some clients prefer biweekly sessions due to scheduling conflicts and cost. After the initial session, the therapist will recommend the duration and frequency of treatment for you to discuss.

How long are sessions?

Sessions are 30-50 minutes and the initial session is typically last 90 minutes.

What if I need to cancel an appointment?

If you no show for your scheduled therapy appointment, and you have not gave notification at least 24 hours in advance, you will be required to pay the full cost of the session.

Will my sessions be confidential?

Sessions are always confidential with these following exceptions;

1. If the client may be an immediate danger to himself or others.
2. If the client is endangering a population that cannot protect itself, such as the case of child or elder abuse.
3. To share diagnosis information as necessary to obtain payment for services.
4. As required by federal or state laws.

Can we talk outside of sessions?

Our relationship is limited to a professional (client-therapist) relationship. I will be unable to accept gifts, barter or exchange services, write personal references, attend social events or relate to you in any other way outside of the professional context of our counseling relationship. You will be best served if our relationship remains professional and address your concerns exclusively.

Can I add you on social media?

Balancing Eden Counseling LLC social media and blog are for general information purposes. All social media leads potential clients back to the http://www.balancingedencounseling.com to learn more about services and to contact me in an professional and appropriate manner. I, Asha Griffin, do not encourage clients to find me on my personal social media and add or follow me as a friend. I do not promote social media relationships with clients.

I do not accept friend requests from current or former clients on any social media sites such as Facebook or LinkedIn. Friending clients as friends compromises counseling and treatment boundaries. I do not follow former or current clients on any social media sites such as Twitter or Instagram. I am concerned with your privacy, therefore following would compromise your confidentiality. Practitioners are responsible to establish effective boundaries with clients to ensure safety, confidentiality, and clear lines between public and private information.

Once information is put out on the web or other social media services, it is permanently available to anyone. For this reason, I will not respond to any online review or social media requests. I discourage you from rating or commenting on our services as this leaves you open to losing the therapeutic confidentiality.

What if I have a crisis?

If the situation is potentially life-threatening, get immediate emergency assistance by calling 911, available 24 hours a day.

You can also go to EMERGENCY to review a list of crisis and emergency numbers.